Original: $1,771.67
-70%$1,771.67
$531.50The Story
HP 3-year NBD Parts Exchange w/DMR Warranty Service UC0N8E
Hardware Support Onsite Service with Maintenance Kit Replacement Service provides remote assistance and onsite support for your covered hardware, helping you to improve product uptime. You have the flexibility to choose between multiple service-level options featuring several onsite response and coverage window combinations in various durations to address your specific service needs.
Remote problem diagnosis and support
When a problem occurs, an HP support agent will perform remote troubleshooting to diagnose the issue and, if possible, solve it immediately. HP will provide remote assistance for installation of customer-installable firmware and Customer Self-Repair (CSR) parts
Onsite Hardware Support
If the issue cannot be resolved remotely, an HP authorized representative will provide onsite technical support on covered hardware products to return them to operating condition. The HP authorized representative will arrive at the Customer’s site and continue to deliver the service, either onsite or remotely, at the discretion of HP, until the products are repaired. Work may be temporarily suspended if parts or additional resources are required, but work will resume when they become available.
Specifications:
Product: NBD Parts Exchange Warranty Service
Duration: 3 Year
Compatibility: for DesignJetXL 3600MFP
Description
HP 3-year NBD Parts Exchange w/DMR Warranty Service UC0N8E
Hardware Support Onsite Service with Maintenance Kit Replacement Service provides remote assistance and onsite support for your covered hardware, helping you to improve product uptime. You have the flexibility to choose between multiple service-level options featuring several onsite response and coverage window combinations in various durations to address your specific service needs.
Remote problem diagnosis and support
When a problem occurs, an HP support agent will perform remote troubleshooting to diagnose the issue and, if possible, solve it immediately. HP will provide remote assistance for installation of customer-installable firmware and Customer Self-Repair (CSR) parts
Onsite Hardware Support
If the issue cannot be resolved remotely, an HP authorized representative will provide onsite technical support on covered hardware products to return them to operating condition. The HP authorized representative will arrive at the Customer’s site and continue to deliver the service, either onsite or remotely, at the discretion of HP, until the products are repaired. Work may be temporarily suspended if parts or additional resources are required, but work will resume when they become available.
Specifications:
Product: NBD Parts Exchange Warranty Service
Duration: 3 Year
Compatibility: for DesignJetXL 3600MFP
